Service Advisories
To receive free service and billing-related advisories via SMS, register to Maynilad Alerts by typing MAYNILAD<space>ON<space>CONTRACT ACCOUNT NUMBER on your cellphone, and sending to 0919-1626-000. This is subject to a ₱1.00 one-time registration fee.
Enter your Contract Account Number (CAN)* for water service advisories in your area
*The Contract Account Number (CAN) can be found under service information in your Maynilad Water Bill.
Bills and Payments
Reading Your Water Bill
Know more about the different components of your monthly water bill.
Bills Payment Partners
Discover the different payment options available through our partner networks.
Bill Calculator
Calculate your water expenses with our app
Frequently Asked Questions
1
Water Service Connection (WSC)
Who can apply for a new water service connection?
The owner of the property where the service connection will be installed, or his/her authorized representative, may file the application at any Maynilad Business Area (BA) office. Customers may also apply via the Maynilad Hotline 1626…
2
Billing
Why does my water bill increase abruplty?
Among the possible reasons for abrupt increases in water billings are:
- Higher water consumption due to increase in number of users under the account
- A leak after the water meter…
3
Meter-Related Concerns
Why does the tiny wheel in my water meter continue to spin even though we are not using any water?
There may be a leak in your plumbing system.
To check for leaks, close all water outlets inside your property and observe your water meter. If the water meter continues to move then there may be an underground leak within your water/plumbing system. Contact a plumber who can investigate and fix the leak.
Contact Us!
Let us know how we can help you!
For inquiries you may contact us at customer.helpdesk@mayniladwater.com.ph
Customer hotline: 1626
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